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Privacy Policy

Privacy Policy for DigiCon AnalytX

Last Updated: 3 July 2025

1. Introduction

DigiCon AnalytX ("we," "us," "our") is a global provider of data analytics services. We are committed to protecting and respecting your privacy and handling your personal data in an open and transparent manner.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services anywhere in the world, or otherwise communicate with us. Our goal is to comply with applicable data protection laws in the jurisdictions where we operate, including but not limited to the UK and EU General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

Our company is established in the Pakistan.

  • Company Name: DigiCon AnalytX
  • Address: 458, Street 14, Southern District, Bahria Orchard, Raiwand Road, Lahore.​

2. The Data We Collect

We may collect and process the following types of personal data, regardless of your location:

  • Identity Data: Your first name, last name, username, or similar identifier.
  • Contact Data: Your email address, telephone numbers, billing address, and company name.
  • Technical Data: Internet protocol (IP) address, browser type and version, location data, operating system and platform, and other technology on the devices you use to access our website.
  • Usage Data: Information about how you use our website and services.
  • Marketing and Communications Data: Your preferences in receiving marketing from us.
  • Client Data (as a Data Processor): When providing our services (Business Intelligence, Digital Marketing Analytics, Professional certifications), we process personal data on behalf of our clients. This data is owned by our client and is processed under their direction, governed by a separate Data Processing Agreement (DPA).

3. How and Why We Use Your Data

We use your data based on a valid legal basis to:

  • Provide Our Services: To fulfil our contractual obligations to you by delivering the BI, analytics, and coaching services you have requested.
  • Communicate With You: To respond to your inquiries, send administrative information, and manage our client relationship.
  • Improve Our Services: To analyze how users interact with our website and services, allowing us to improve user experience, develop new features, and enhance our offerings. This is based on our legitimate interest to grow our business.
  • Marketing: To send you marketing communications about our services, where we have your explicit consent or a legitimate interest to do so under applicable law. You can opt-out at any time.
  • Ensure Security and Legal Compliance: To protect our business and users from fraud, and to comply with our legal and regulatory obligations worldwide.

4. Data Sharing and Disclosure

We are a global business and may share your information with trusted third-party service providers and partners around the world who assist us in our operations. This includes providers of:

  • Cloud hosting, IT infrastructure, and system administration.
  • CRM and marketing automation platforms.
  • Payment processing and accounting services.
  • Professional legal and financial advisors.

We have agreements in place with these third parties to ensure they protect your data in accordance with this policy and applicable laws.

5. International Data Transfers

As a global company, your personal data may be transferred to, stored, and processed in countries other than your own, including the United Kingdom and the United States, where our servers or those of our service providers may be located.

We ensure that such transfers are lawful and that your data is protected to a high standard, wherever it is processed. We do this by implementing legally recognised transfer mechanisms such as Adequacy Decisions, Standard Contractual Clauses (SCCs) approved by authorities in the UK, EU, and other jurisdictions, and other appropriate safeguards.

6. Data Security

We have implemented robust technical and organizational security measures designed to protect your personal data from accidental loss, unauthorized access, alteration, or disclosure.

7. Data Retention

We will only retain your personal data for as long as is reasonably necessary to fulfil the purposes for which we collected it, including satisfying any legal, regulatory, or reporting requirements. The retention period will vary depending on the nature of the data and the purpose of processing.

8. Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal data. We are committed to upholding these rights for all our users. These may include:

  • The Right to Access: To request a copy of the personal data we hold about you.
  • The Right to Rectification: To request correction of inaccurate or incomplete data.
  • The Right to Erasure (or "Right to be Forgotten"): To request the deletion of your data in certain circumstances.
  • The Right to Restrict Processing: To request a halt on the processing of your data.
  • The Right to Data Portability: To request that we provide your data to you or another service in a machine-readable format.
  • The Right to Object: To object to the processing of your data, particularly for direct marketing.
  • Rights Related to Automated Decision-Making: The right not to be subject to a decision based solely on automated processing.

Specific Provisions:

  • For Individuals in the UK and European Economic Area (EEA): You have all the rights listed above as granted by the UK and EU GDPR.
  • For Individuals in California (USA): You have specific rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected about you, the right to delete it, and the right to opt-out of the "sale" or "sharing" of your personal information. We do not "sell" personal data in the traditional sense, but we respect your right to control its use.

To exercise any of your rights, please contact us at [Your Email Address, e.g., info@digiconanalytx.com]. We will respond to your request in accordance with applicable data protection laws.

10. Cookies

Our website uses cookies. For detailed information, please see our Cookie Policy [Link to your Cookie Policy page].

11. Changes to This Privacy Policy

We may update this policy to reflect changes in our practices or for legal reasons. The "Last Updated" date at the top of this policy will indicate the latest revision.

12. Contact Us

For any questions or to exercise your rights, please contact us:

  • Email: support@digiconanalytx.com
  • Address: 458, Street 14, Southern District, Bahria Orchard, Raiwand Road, Lahore.​